Policy
By viewing and/or purchasing from jumpman23jordan.com You acknowledge and agree to all terms and policies of jumpman23jordan.com .
SHIPPING/DELIVERY
ALL SHIPPING IS FREE!
All shoes are shipped directly from storage.When we shipped out shoes, we will supply tracking number for you.
There is 48 hours processing period once payment is received. Once shoes are shipped , You will get an e mail from us with tracking number so you may track your order. You will have your products within 5-14 business days (not counting weekends or Holidays). Most orders are processed and received by customers within 10 days . Some orders may take longer due to uncontrollable circumstance.
WE ARE NOT RESPONSIBLE FOR UNCLAIMED PACKAGES. ANY UNCLAIMED PACKAGED WILL NOT BE RESENT! MAKE SURE THAT YOU GIVE A VALID ADDRESS WHEN ORDERING, AND MAKE SURE YOU ARE AVAILABLE TO CLAIM YOUR PACKAGE. WE WILL NOT RESEND ORDERS RETURNED DUE TO BEING UNCLAIMED BY CUSTOMERS!
We will not ship C.O.D. - Shoes are not available for local pick up!
Out of Stock
If your shoes are out of stock, We will send you an e mail to pick another pair of shoes. Please add jordanshoes@jumpman23jordan.com in your list so you get e mails from our site.
Exchanges policy -
All exchanges must be addressed within 5 days of receiving products. In order to make an exchange, all shoes must be in original, unworn, dead stock condition, with original packing or you will not qualify for an exchange. Exchanges can only be made if the products were factory defects and/or it was under our mistake.
Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.
We will exchange if we sent incorrect products or products are factory defective.
A 15% Restocking Fee MAY Be Applied To Exchanges Depending On Each Circumstance; It May Be Waived Depending On The Circumstance Of The Order.
jumpman23jordan.com Reserves The Right To Apply This Charge To Any Exchange!
WE WILL NOT ACCEPT RETURNS OR EXCHANGES IF WE SENT YOU THE CORRECT PRODUCTS!!!
WE WILL ONLY ACCEPT RETURNS OR EXCHANGES IF WE SENT YOU INCORRECT PRODUCTS!!!
WE WILL NOT ACCEPT RETURNS OR EXCHANGES JUST BECAUSE THE CUSTOMER DECIDES THEY NO LONGER WANT A PAIR OF SHOES, OR BECAUSE THE CUSTOMER HAS PICKED THE WRONG SHOES OR BECAUSE THE CUSTOMER THOUGHT THEY WOULD LOOK DIFFERENT FROM THE PICTURES.
READ OUR POLICY AND MAKE SURE YOU SELECT THE CORRECT PRODUCT, COLOR AND SIZE, AND ASK ANY QUESTIONS ABOUT THE PRODUCTS BEFORE YOU PURCHASE! you can send emails at jordanshoes@jumpman23jordan.com .
Ruturn Policy-
You may return products under same restrictions as exchanges. If a refund is issued, it will be in the same form as original payment. We are not responsible for shipping costs in either exchanges or returns, and for all refunds there is a $10 processing fee. Exchanges are completely free of charge, although we are not responsible for shipping costs.
SHOE SIZES.
All shoes are in United States sizes, United kingdom sizes, Europe sizes charts. Sizes are in Men's/Women's depending on category. All categories are listed next to size.
READ OUR POLICY AND MAKE SURE YOU SELECT THE CORRECT PRODUCT, COLOR AND SIZE. ASK ANY QUESTIONS at jordanshoes@jumpman23jordan.com ABOUT THE PRODUCTS BEFORE YOU PURCHASE!
*we do not make refund if you pick wrong shoe size**
*We do exchange the shoe size if it is your fault. There will be $25 charge for resending it to you plus 15% restocking fee.
jumpman23jordan.com no way affiliated with any other web site, shoe site, or any other site on the internet - WE ARE 100% INDEPENDENT. Anyone claiming to be affiliated with us is lying.
All products on site are for informational purposes only. All design, images and content of this website are property of jumpman23jordan.com prices are subject to change without nice.
Privacy Policy
You can rest assured that your privacy, while shopping at jumpman23jordan.com , is never compromised. We never sell your personal information (including email, name or demographics) to any third party company. If you chose not to receive our newsletter we will never send you unsolicited emails. If you make your payment using a credit card you can be 110% assured that your personal details are safe. We use a 256 bit encryption secure socket layer (SSL) connection during the checkout process. All information submitted to jumpman23jordan.com will remain completely confidential.
Contacting jumpman23jordan.com Staff -
All of our correspondence is done via email. You can either go to our Contact Us Page or by emailing us directly at jordanshoes@jumpman23jordan.com make sure you provide as much information as possible about your order to help our staff handle your inquiry as effectively as possible.
